CVS, Amazon, and IKEA are among the 350 companies with the best loyalty and rewards programs, according to research from USA ...
Consumer advocates say store loyalty reward programs may come with a hidden cost: your personal data.
Most loyalty programs today look similar, with many not taking customer loyalty into consideration at all. Programs are often just not that exciting for customers or reflective of the individuality of ...
Brands like Nittany MinitMart, Quality Oil and Weigel's are moving beyond a one-size-fits-all approach. Earlier this year, Quality Oil Co., which owns and operates three convenience retail brands, ...
Carnival Cruise Line just made big changes to its loyalty program, moving from lifetime status to just two years. Carnival Cruise Line, part of the Carnival Corporation family of cruise brands, is ...
When you invest in your organization to foster loyalty, you’re actively working toward creating a business where employees want to stay. The Fast Company Executive Board is a private, fee-based ...
After informing so many loyal customers last week that they would be losing their loyalty discounts, Verizon has apparently reversed course. While we don’t know if they saw a mass exodus of customers ...
Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Coke or Pepsi? Visa or Mastercard? Uber or Lyft? Apple or Android?
When it comes to loyalty, many industries might immediately come to mind, but what about health care? Loyalty in health care has been talked about for some time, yet the reality is that the ...
ESPN loudmouth breaks down what real loyalty means in sports media—and it's not what his colleague thinks it is.
Oracle layoffs trigger debate on corporate loyalty as employee’s viral post reflects on 15 years, job loss, purpose, and ...